A single AI agent loses the thread when a task is long and has many steps. We split the process into roles: one gathers data, one drafts, one checks. They share one workflow and hand edge cases to a person. It comes after your website and lead flow: routine work goes to automation, and your team handles customers.
Quote and schedule after your brief
We split the work between agents: one classifies the request, one finds the answer in your data, one checks it before sending. Anything unresolved goes to a person with full context.
We connect agents to these systems through APIs. The agent updates the customer record, creates the task and posts to the right channel.
We add a reviewer agent, limits on allowed actions and a log of every step. Critical actions such as refunds require human approval.
We start with a pilot on one process and an agreed KPI, such as time to handle a request. You decide on the next step based on measured results.
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
One process and two or three roles, to test the idea against a KPI
Businesses ready to run the system in daily operations
Several processes, many integrations, security requirements
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
We draw who does what, where the agent acts alone and where it asks a person. You approve it.
We build a minimal version for one process and test it on your real requests.
We compare results with the KPI, fix weak spots and add checks.
We deploy on your accounts and hand over access and documentation. Payment is in stages.
A chatbot usually follows one scenario. In a multi-agent system, several agents split the work: they look up data, act in the CRM and check the result. It suits long processes that need different skills.
LangGraph gives tighter control over steps and state, so it fits processes with clear rules. CrewAI is quicker to assemble when you need a crew of role-based agents. The choice depends on your process, and we explain it after the brief.
Ideally you have documents, guidelines and past conversations. If not, we help build a base from what exists. The cleaner the data, the more reliable the agents.
We prepare a quote after reviewing your brief. We list support and any third-party costs separately: subscriptions, APIs, hosting or media spend where the project needs them. Provider rates are checked before work starts.
We agree on the handover of code, materials and account access before work starts. Third-party licences and services are listed separately when needed.
Yes, that is what the pilot is for. We take one process, set a KPI and test it. If the result works, we expand. If not, you have only paid for the pilot.
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.