A call comes in while everyone is busy. The caller hangs up and books with a competitor.
The AI answers on the first ring, at any hour. It confirms the service, offers open slots and records the booking.
An AI voice receptionist that answers every call and books the appointment
The AI picks up, answers common questions and books the caller into a free slot in your calendar or CRM. You stop losing leads when the front desk is busy, on break or closed. It is the link between the website and ads that bring customers in and the automation that keeps your bookings organized.
Quote and schedule after your brief
Who it's for
- Clinics, dental practices and aesthetic studios with a busy phone line
- Salons, barbershops, auto shops and car washes that book by time and staff member
- Home-service and field-service companies: visits, quotes, consultations
- Businesses that pay for ads and lose calls outside working hours
Problems we solve
Your front desk answers the same questions all day: prices, address, opening hours.
We load your price list, location and policies into the AI. It handles routine questions and hands complex ones to a person.
Bookings live in a notebook, a chat app and someone's memory. Double bookings and no-shows follow.
The AI writes bookings into one calendar or CRM and sends reminders. It checks availability before confirming, so slots do not overlap.
You worry a robot voice will sound like an old phone menu and put callers off.
We tune the voice, pace and greeting to your brand. You listen to test calls and adjust the script before launch. A human can take over at any moment.
What's included
- Call script: greeting, service check, time selection, confirmation, goodbye
- Knowledge base built from your price list, location, hours, cancellation rules and FAQs
- Phone connection through SIP (internet telephony) or call forwarding from your current carrier
- Speech recognition, response generation and a synthetic voice matched to your brand
- Integration with Google Calendar or a CRM such as HubSpot or Pipedrive: availability check and booking
- SMS or messenger confirmation and visit reminders
- Handoff to a human: transfer to your number or a Slack or Telegram alert when the AI cannot resolve the call
- Call recordings and text transcripts so you can see exactly what the AI said
- Test calls with hard scenarios: rescheduling, background noise, off-script questions
- A pilot with a measurable KPI and a monthly call review with script updates
Choose the scope
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
01
Start
A solo practitioner or small venue, one language, simple bookings
- Booking script for one service type
- One phone number connected
- Google Calendar and SMS confirmation
- Handoff to a human
- Call transcripts
02
Standard
A clinic or salon with several staff members and a CRM
- Multiple services and staff with different durations
- CRM integration
- Two languages in one conversation
- Rescheduling and cancellation
- Weekly call report in Slack or Telegram
03
Multi-location
Several branches, high call volume, complex rules
- Separate schedules and addresses per branch
- Outbound calls for reminders and confirmations
- Multiple numbers and routing to staff
- Extended call analytics
- Priority script updates
How we work
Brief and requirements
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
Script and knowledge base
We collect your typical calls, price list and booking rules. Together we agree on the script, the voice and when the AI hands a call to a person.
Build and integrations
We connect the number, calendar or CRM and alerts. All accounts are created under your name, so access is yours under the agreed terms.
Test calls
We and you call the AI with tricky scenarios: noise, changed plans, odd questions. We fix issues until the results hold up.
Pilot with a KPI
The AI starts with part of your calls, such as after-hours ones. We set a KPI together: how many calls end in a booking without human help. Then we expand.
Scope and limits
- The AI will not replace your whole front desk. Complex or emotional calls go to a person.
- We do not promise perfect recognition. Heavy noise, poor connections and unusual names sometimes cause errors, so the AI repeats key details back for confirmation.
- We do not fix per-minute costs. The telephony carrier and the speech services bill separately. We show you an estimate up front.
FAQ
Will callers know they are talking to an AI?
The AI can introduce itself at the start, and we recommend it. The voice sounds natural, but it is still not a person. If a caller asks for a human, the call goes to your staff.
Which languages does it handle?
English works well, and we can add other European languages. Names, street addresses and strong accents are harder, so the AI reads key details back to confirm them. We test with your real call patterns before launch.
What if the AI does not know an answer?
It says it will check and hands the call to your team, or leaves a message in Slack or Telegram. It is not allowed to invent prices or policies. It answers only from the knowledge base.
What do you need from me?
Your price list, hours, address, booking and cancellation rules, access to your calendar or CRM, and a phone number. Five to ten recordings of real calls help, if you have them.
What are the monthly costs?
We prepare a quote after reviewing your brief. We list support and any third-party costs separately: subscriptions, APIs, hosting or media spend where the project needs them. Provider rates are checked before work starts.
Is call recording legal?
Usually yes, if you tell the caller. The AI plays a short recording notice at the start. Rules differ across the EU, UK, US states, Canada and Australia, so we adapt the wording to your jurisdiction. This is not legal advice, so check with your own counsel.
Start with your task
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.