Someone copies addresses into the carrier portal all day and makes typos
Order data goes to the carrier through its API (a direct link between two systems). The label is created from the order card, and the tracking number returns to your CRM.
Orders turn into shipping labels on their own, and customers see where the parcel is
We connect carriers like DHL and UPS, plus regional ones, to your website and CRM. Labels are created without retyping, and tracking statuses reach both your team and your customer. The site takes the order, the CRM tracks it, and the integration removes the manual warehouse work.
Quote and schedule after your brief
Who it's for
- Online stores where staff copy every address into a carrier portal
- Companies shipping across the EU, UK, US, Canada or Australia
- Teams that track delivery in a separate spreadsheet instead of the CRM
- Warehouses that need one-click label printing
Problems we solve
Customers keep asking "where is my parcel?"
We pull tracking events into the CRM and send updates by email, messenger or SMS. A tracking page can live on your own site.
Cash-on-delivery payouts do not match your books
We pass the COD amount into the shipment and bring the payout status back into the CRM, so you see which money is still in transit.
Wrong or incomplete addresses cause failed deliveries
We add address validation and service-point or locker selection at checkout, using the carrier's own data.
What's included
- API connection to DHL, UPS or a regional carrier of your choice
- Rate calculation at checkout by weight, size and destination
- Automatic label creation from the order
- Label and invoice printing in the right format
- Address validation and pickup point selection
- Tracking sync into the CRM with customer notifications
- Customs data for international parcels (commercial invoice fields)
- Returns and COD handling where the carrier supports it
- Error log and alerts when a label fails
- Short guide for managers and warehouse staff
Choose the scope
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
01
Single carrier
A store that ships with one carrier
- One carrier API connection
- Label creation from the order
- Label printing
- Statuses in the CRM or admin
02
Full cycle
A business that needs checkout rates, tracking and notifications
- Rates and pickup point selection at checkout
- Labels, printing, tracking
- Customer notifications
- Returns and COD handling
03
International shipping
Companies shipping across borders with several carriers
- DHL and/or UPS via API
- Customs data and commercial invoices
- Zone and weight-based rates
- One status dashboard in the CRM
- Test shipments before launch
How we work
Brief and requirements
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
Access and sandbox
You open API credentials with the carrier under your company. All accounts and access belong to you under the agreed terms.
Pilot with a KPI
We run the integration on a share of orders and agree on a measurable target, such as time spent per label.
Full launch
All orders go through the integration, and we train your staff. Payment is made in stages.
Support
We watch for errors in the first weeks and fix failures. Ongoing support is agreed separately.
Scope and limits
- We cannot promise carriers will not change their API. It is their decision, and the integration may then need an update
- We do not guarantee delivery speed and are not responsible for the carrier's service
- We do not do customs clearance: we pass the data, and declaring goods stays with you or your broker
FAQ
Do I need a contract with the carrier?
Yes. Carriers issue API credentials only to account holders. We help with setup, but you sign the contract with the carrier.
Will it work with my CRM or store platform?
We work with common CRMs and store platforms, and with custom systems that have an API or webhooks. Name your stack in the project brief and we will tell you whether extra work is needed.
Can I connect several carriers?
Yes. The customer picks a carrier at checkout, and the system creates the label in the right account. Each extra carrier adds to the scope.
What happens if the carrier API is down?
The order is not lost. The system queues the label, retries, and alerts your team if the outage continues. A manager can still create the label manually.
Can customers get status updates?
Yes, by email, messenger or SMS. SMS and messenger channels have per-message fees paid to the provider.
Do you add a markup on shipping?
No. You pay the carrier directly under your own contract. We charge only for development and support at our published prices.
Start with your task
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.