Our customers are happy, but few of them leave reviews
We send a review request right after the visit or delivery by SMS, messenger or QR code (a square code opened with a phone camera). The customer is one tap away from the review form.
More genuine reviews and a stronger Google rating
We set up review requests after each sale or visit, reply to every comment and track your rating.
Quote and schedule after your brief
Who it's for
- Local businesses: clinics, salons, restaurants, auto shops
- Shops and service firms with a weak Google Maps rating
- Companies that get reviews but never reply
- Multi-location businesses that want one review process
Problems we solve
One angry review hurts our rating and we notice a week later
We set up alerts for every new review. Negative ones reach you the day they appear, so you can reply before it escalates.
We have no time to answer every comment
AI drafts a reply in your brand voice. A person on our team checks it before it is published. Difficult cases go to you.
Reviews are scattered across Google, Facebook and directories
We bring all platforms into one dashboard and show your best reviews on your website.
What's included
- Audit of current reviews and ratings across platforms
- Google Business Profile setup and cleanup
- Review link and QR code
- Automated review request after purchase by SMS or messenger
- Alerts for new reviews
- Replies to reviews: AI draft plus human check
- Reply templates for common complaints
- Reviews block on your website
- Monthly report: review count, rating, complaint themes
Choose the scope
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
01
Start
One location that needs order and a review request in place
- Profile audit
- Review link and QR code
- Reply templates
- Alert setup
02
Managed
Businesses that want reviews handled end to end
- Everything in Start
- Automated review requests
- Replies: AI plus human check
- Monthly report
03
Multi-location
Several locations or several platforms
- Everything in Managed
- One dashboard for all locations
- Reviews block on your website
- Escalation rules for hard cases
- 30-day pilot with a KPI
How we work
Brief and requirements
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
Pilot with a KPI
We agree on a measurable goal, such as new reviews per month. You pay in stages.
Setup
We build the links, QR code, alerts and automated requests. Every account is registered to you.
Day-to-day handling
We reply to reviews under agreed rules. Difficult cases are approved by you first.
Report and adjust
Each month we show the numbers and the service problems that reviews reveal.
Scope and limits
- We do not remove honest negative reviews. We can flag a review that breaks platform rules, but the platform decides.
- We do not buy or write fake reviews. Platforms penalize it and customers spot it.
- We do not promise a specific rating. It depends on your service quality; we only help collect and show real customer opinion.
FAQ
Is it allowed to ask customers for reviews?
Yes. What is not allowed is paying for positive reviews or asking only happy customers. We set up the request for everyone.
Who replies to reviews, AI or a person?
AI writes a draft, and a person on our team checks and publishes it. Sensitive or conflict cases are agreed with you first.
What do you need from me?
Access to your Google business profile, customer contacts for requests (with their consent) and a short note on your brand's tone of voice.
How should we handle a negative review?
Reply calmly, acknowledge the issue and offer a fix. Other readers see this, and it often matters more than the rating itself.
Who owns the accounts?
We agree on the handover of code, materials and account access before work starts. Third-party licences and services are listed separately when needed.
How do you report results?
Monthly: new reviews, average rating, reply rate and recurring complaint themes. We fix the pilot KPI before we start.
Start with your task
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.