We audit what people see when they search your company, then change it. We remove what can legitimately be removed and push down the rest with accurate, strong content. You start with an audit and a written plan, not promises.
Quote and schedule after your brief
We map the results: what ranks, who owns it, and what can be challenged. Then we file removal requests where there are grounds, and build pages and mentions that gradually push the rest down.
We collect evidence, report policy violations to Google, Trustpilot or Facebook, and draft honest public replies. We never write fake positive reviews: platforms penalise that.
We agree on the schedule after clarifying scope and dependencies. One voice instead of five.
We set up brand monitoring: Google Alerts and tools such as Brand24 or Mention. AI groups mentions by topic and tone, so you see a problem the day it appears.
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
You know there's negative content but not what to do about it or what it will cost
A business with several negative pages or reviews that wants to change what Google shows
A scandal is already underway and you need a fast response and one clear position
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
We check results across devices and regions, and collect reviews and mentions. Each item goes into one of three groups: remove, dispute, or suppress.
We agree on one measurable target, such as the number of negative pages on page one or your average Google Maps rating. We run a pilot first, then scale.
We file requests, write replies and publish content. Payment is in stages. All accounts and files are in your name under the agreed terms.
We watch for new mentions and show you the numbers monthly. When things are stable, we hand over documentation and access.
The schedule depends on scope, materials, access and external approvals. After your brief we agree on stages and acceptance criteria. For marketing outcomes, we also agree on how to measure progress: rankings, leads and sales depend on more than the work delivered.
Only with grounds: a legal violation, personal data, defamation or a breach of platform rules. In the EU, GDPR gives a right to erasure; in the US and UK, options depend on the case, often going through the site owner or the courts. We assess the odds before we start and tell you if they are low.
Links to the negative material, your explanation of what's true and what isn't, and evidence such as emails, contracts and screenshots. We also need access to your site, Google Business Profile and social pages. Without evidence, complaints are weaker.
Yes, that risk is real. It's called the Streisand effect. So we don't open with loud public replies. We first check how many people actually see the material, and sometimes quietly pushing it down works better than engaging.
Payment terms are agreed with the quote before work starts. For a staged project, we describe the result and acceptance criteria for each stage. Support and third-party services are listed separately.
Visitors from ads or search usually Google your company before they enquire. If they see negative results, you lose them however much you spend on ads. So reputation works alongside your site and ads, and monitoring can plug into automation: alerts, AI-drafted replies, entries in your CRM.
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.