We sold an item that was already out of stock
We sync stock between warehouse, site and marketplaces, and add reservation rules so one unit is never sold twice.
Orders, stock and shipments in one system, with no manual copying
We connect your online store to your warehouse, carriers and accounting through an OMS (order management system). Orders reach the warehouse on their own and stock levels on the site update automatically.
Quote and schedule after your brief
Who it's for
- Stores where orders are copied into spreadsheets or accounting by hand
- Businesses with their own warehouse or a 3PL (third-party fulfillment) partner
- Sellers on several channels: website, Amazon, eBay, social
- Teams losing money on stock errors and shipping mistakes
Problems we solve
Someone copies each order from the shop into the system
Orders flow into the OMS with status and payment data. Staff only handle exceptions.
Labels are made separately and customers keep asking where their parcel is
We connect carriers so labels and tracking numbers come from the order, and tracking updates go to the customer by email or SMS.
Returns and exchanges get lost between teams
We define return flows in the system: status, restock, stock correction and refund.
What's included
- Audit of the current flow from cart to dispatch
- OMS selection or connection of your existing one (e.g. Zoho Inventory, Linnworks, Odoo, Brightpearl)
- Store-to-OMS link via API (data exchange between programs)
- Stock and price sync with the warehouse
- Order handoff to your warehouse or 3PL partner
- Carrier integration: labels, tracking, rate selection
- Order statuses and customer notifications
- Flows for returns, partial shipments and cancellations
- Testing on real orders and team training
- Documentation and handover of all access
Choose the scope
Use a package to describe what you need. We agree on the quote and schedule after reviewing your brief and requirements.
01
Core Link
One store, one warehouse, one carrier
- Store to OMS: orders and statuses
- Stock sync
- One carrier: labels and tracking
- Team instructions
02
Multichannel Ops
Store plus marketplaces and several carriers
- Up to 3 sales channels
- Unified stock and prices
- Up to 3 carriers
- Return flows
- Order and warehouse reports
03
Fulfillment Turnkey
3PL partner or multi-warehouse logistics
- 3PL API integration
- Multiple warehouses and routing rules
- Automated notifications and an AI agent for order status
- Returns and stock counts in the system
- Pilot with a KPI before full rollout
How we work
Brief and requirements
You describe the task and current workflow. We clarify requirements, choose a first stage and prepare a quote.
Pilot with a KPI
We connect one order flow and measure, for example, time from payment to dispatch and the number of manual fixes.
Build the integrations
We connect store, OMS, warehouse and carriers. You pay in stages.
Test on real data
We run orders, returns and edge cases, and fix failures before launch.
Launch and training
We switch on all flows and train your team. All accounts, files and access are yours under the agreed terms.
Scope and limits
- We do not promise to fix a messy warehouse. Integration reflects order; it does not create it. If stock is not tracked, we start there.
- We do not guarantee zero errors. Carrier outages and bad warehouse data happen. We add checks and alerts.
- We do not buy OMS licences for you, and we do not work with systems that have no API. In that case we propose a replacement.
FAQ
What is an OMS and do I need one?
An OMS collects orders from every channel, tracks statuses and stock, and passes data to the warehouse. With a few orders a day and one channel, your store platform or a CRM may be enough. We will tell you plainly if an OMS is overkill.
Can I keep my current inventory system?
Yes, if it has an API or ready connectors. We check this during the audit. If a link is not possible, we show options: replace it or add a sync layer between systems.
How much does it cost?
We prepare a quote after reviewing your brief and requirements. A first stage can cover: store to OMS: orders and statuses; Stock sync. Scope, payment and schedule are agreed before work starts.
How long does launch take?
The schedule depends on scope, materials, access and external approvals. After your brief we agree on stages and acceptance criteria. For marketing outcomes, we also agree on how to measure progress: rankings, leads and sales depend on more than the work delivered.
What do I need to provide?
Access to the store, accounting and carrier accounts, a description of how orders move today, and a contact at the warehouse. Up-to-date product and stock sheets are needed too.
Who owns the accounts and setup?
We agree on the handover of code, materials and account access before work starts. Third-party licences and services are listed separately when needed.
Start with your task
Describe your business, the outcome you need and your current workflow. We will clarify the requirements and prepare a quote after your brief.